Frequently Asked Questions



  • How do other roofing products compare to EPDM?

    There are several other products available the most obvious being mineral felt along with PVC and GRP fibreglass. Compare modern roof systems. Mineral felt has many shortcomings and these are described here. Although PVC and GRP compare well, Firestone's EPDM has withstood rigorous independant testing and multiple studies have proven it to be extremely durable, superior quality, reliable and has exceeded all expectations regarding longevity. Take a look at the highly competitive commercial sector over the last 5 decades; if EPDM wasn't any good then it wouldn't have been specified by architects (the people that know) on over 1,000,000,000 (1 billion) square metres of roof worldwide!

  • Can you walk on a rubber roof?

    Yes. EPDM is very durable and is unaffected by maintenance access. If you would like to use it as a balcony or roof garden then this is fine too as long as you overlay it with a suitable covering such as paving slabs, decking etc.

  • Is EPDM an environmentally friendly product?

    Yes. It has been recommended as the preferred choice of roofing product by Greenpeace and the Green Building Digest. The manufacturer, Firestone, has also received ISO 14001 certification for its environmental management system.

  • Are your site surveys free?

    Yes. We will visit your property at your convenience and carry out a site survey at no charge.

  • Do I need to have a site survey to get an estimate?

    No. If you use our online estimate form we can let you know a price without the need of a site survey.

  • Are your quotations obligatory?

    Absolutely not. Our quotes are entirely without obligation and no pressure will put upon you to agree to the quote. We don't need to try hard to sell this service so you will find our surveys are thorough but friendly.

  • What sort of lead time do you need?

    Generally 2-4 weeks but we can respond to emergency calls and make a temporary repair usually within 24 hours.

  • When will I need to replace my felt roof?

    Possibly sooner than you may think. A felt roof has an expected lifetime of anything between 10-15 years after it was installed. Some felt roofs last longer if they have been well maintained or are protected from the elements somewhat. Look out for the signs of a dying felt roof here.

  • Will I ever need to replace an EPDM roof?

    You won't. In all likeliness the roof will outlast you.

  • What sort of maintenance is required with an EPDM roof?

    Nothing. You may want to occasionally sweep leaves away but that's it.

  • Is EPDM roofing a lot more expensive than traditional felt roofing?

    No. In our opinion we believe EPDM roofs offer real value for money especially when you factor in the expected life span, technical advantages and our LIFETIME guarantee.

  • Can you beat other companies quotes?

    Most likely yes. Our quotes are worked out to be very competitive. If you give us a price to beat we shall do our best to do just that.

  • Am I covered if your company ceases to trade before work is completed?

    We ask for a small deposit up front with the balance payable upon satisfactory completion so you have very little risk. This is basically to cover some of the costs towards the rubber which is cut to size and therefore non returnable to our suppliers. As with any made to measure service this is normal as most companies wouldn't want to be left with custom size materials.

  • Can you cover a roof at any time of the year?

    Yes and no. Like all outdoor building work we are at the mercy of the weather. If its raining, snowing, blowing a gale or temperatures are below freezing we can't do the work. You don't want your roof taken off if its raining and we don't particularly want to get soaking wet either.

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  • What does EPDM stand for?

    Ethylene Propylene Diene Monomer.

  • Will I need planning permission?

    Probably not. It is unlikely that you'll need to apply for planning permission just to recover your roof.

    If it is a new roof as part of a new extension then the roof will get inspected as part of the planning application/building regs approval for the whole structure and doesn't need to be applied for separately.

    More information on planning permission can be found here.

  • Will I need building regulations approval?

    Yes. If you want to re-cover an existing roof then building regulations approval will need to be applied for. This is so that the local authority can check that the roof contains the correct amount of insulation according to Part L of the Building Regulations.

    More information on building regulation approval can be found here.

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Would you like a free online estimate?

Fill out our online form with details of your roof for an estimated cost of installation.

Would you like to book a free site survey and written quotation?

Request a survey by filling out a short form online or alternatively you can get in contact with us by email or telephone.

If you have a question...

...you can contact us and a member of the team will be happy to answer them.